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Advisory DP621 Patches

By danielbraun, on Mai 18th, 2012

During the installation of the latest DP 6.21 patches you may receive following error: WARNING: Before installing this patch, you must install the DPWINBDL_00621 patch. Cause: the included install.bat assumes that you installed DP into c:\program files\omniback.

Solution:


1. Unzip DPWIN_00xxx.exe to a folder
2. Edit the “install.bat” script to:
FOR /F "tokens=*" %%i in (%temp%\DP_Path.txt) do (
SET DP_PATH=%%~dpi
)
3. Execute “install.bat”

Advisory DP621 Patches

3 comments   Advisory    

OMNISPEED - average speed of sessions

By danielbraun, on Mai 7th, 2012

To calculate the speed of your backup jobs is not a easy task within Data Protector, you need to monitor the session, to write down the start time, to write down the GB written and finally to calculate the speed. So, here are the good news, this work I automated for you. Please donwload the new tool omnispeed from http://www.data-protector.org/wordpress/wp-content/uploads/2012/05/omnispeed.zip, it allows you to monitor the backup performance online without any manual work – please see screenshots. To install the tool extract the version (x86 or x64) into the bin folder in omniback on your cell server and execute it, thats it. If you are not running on Windows, please have a look at help screen. Please keep in mind: the values displayed are the total throughput for the currently running sessions, troughput for one session (current and total) will be displayed in next version.

For this version only backup jobs are listed, the monitoring of restore, copy and consolidation jobs is postponed to further version. In next version and with a given session ID as option there will be a switch to display the performance for the job to be refreshed per 5 seconds. This will include total and current throughput. Also in next version you can expect the results from closed sessions and for single objects. On systems running locale set to with French, Japanese, Chinese or Arabic locale the software is not supported and will not run (If you help me translating I can make it work). For non german and non english systems, please read help to get localized version.

Update 2012.05.08: Added danish and bulgarian locale, the GB/h is an average, modified the code to display the word average in help and in the output. Added a comment that if option -server is not used localhost is assumed. Version of tool changed to A 00.01.01

I look forward to further suggestions and hope you will enjoy the tool.

omnispeed

omnispeed

16 comments   Common    

Current Patches DP 6.21

By danielbraun, on Mai 6th, 2012
If you own a valid support contract you can download the patches from http://support.openview.hp.com/selfsolve/patches, for login you need the HP Passport account.

Older messages for the patches will be moved to the end of this article.

Update 2012/05/16: HP released on 2012/05/03, 2012/05/10 and 2012/05/16 new patches for DP 6.21; the patch bundle DPXXXBDL_00621 is a requirement to install the new patches. As always keep in mind to follow the right installation order and to read the description for the patches.

  • Windows
    • DPWIN_00566 – VE Agent
    • DPWIN_00565 – VMware GRE
    • DPWIN_00567 – Core
    • DPWIN_00571 – Media Agent
    • DPWIN_00569 – Cell Console
    • DPWIN_00570 – Disk Agent
    • DPWIN_00568 – Cell Server
    • DPWIN_00563 – Documentation
  • HP-UX (Itanium/PA-Risc)
    • PHSS_42855 – VE Agent
    • PHSS_42856 – Core
    • PHSS_42860 – Media Agent
    • PHSS_42858 – Cell Console
    • PHSS_42859 – Disk Agent
    • PHSS_42857 – Cell Server
    • PHSS_42773 – Documentation
  • Linux
    • DPLNX_00194 – VE Agent
    • DPLNX_00195 – Core
    • DPLNX_00199 – Media Agent
    • DPLNX_00197 – Cell Console
    • DPLNX_00198 – Disk Agent
    • DPLNX_00196 – Cell Server
    • DPLNX_00193 – Documentation
  • Solaris
    • DPSOL_00488 – VE Agent
    • DPSOL_00489 – Core
    • DPSOL_00493 – Media Agent
    • DPSOL_00491 – Cell Console
    • DPSOL_00492 – Disk Agent
    • DPSOL_00490 – Cell Server
    • DPSOL_00487 – Documentation

Update 2012/03/22: The patche bundle DP621 with time stamp from 2012/02/24 is not a new release; only the timestamp was changed. Sorry for the confusion, thanks to support bringing light into the dark. However, you need to install the known hotfixes after installing the patch bundle DP 6.21. The multipathing problem is fixed with SSPNT620_008.

Update 2012/02/24: The patche bundle for DP 6.21 was rereleased in a new version, the solved problems can be found within the patch description.

17 comments   HowTo    

DP 7.0 – omnirc – connection abort

By danielbraun, on Mai 4th, 2012

With Data Protector 7.0 you may receive the error below during backup. The error has been verified in a case. As a solution you may add OB2INETTIMEOUT=10 to the omnirc file on all involved clients.

Error:
[Major] From: BSM@cellmanager.local “test_1″ Time: 01-05-2012 14:15:07
[61:3003] Lost connection to VBDA named “server1.local [/CONFIGURATION]” on host server1.local.
Ipc subsystem reports: “IPC Read Error"
System error: [10053] Software caused connection abort

Thanks to Dennis Lorentsen, he sent the information.

Leave a comment   Bugs    

Thank You!!!

By danielbraun, on April 22nd, 2012

Thank You!!!.

Thank you for your support, your donations and of course reading my blogs. This week, on 2012/04/18 it was the first time that more than 1000 vistors read the articles on my website. I’m glad to further provide you good content.

Leave a comment   Common

Data Protector Whitepaper

By danielbraun, on April 22nd, 2012
With friendly permission of HP under http://www.data-protector.org/wordpress/whitepaper all Data Protector 6.11, 6.2 and 7.0 whitepapers are listed. Please send a mail to daniel-braun@data-protector.org if the list is not complete or a link is broken; the list will be completed / link will be repaired as soon as possible. For some whitepaper a Passport Account may required.
Update 2012-04-22: added 1 new whitepaper for DP 6.2 and 3 new whitepaper for DP 7.0.
Update 2011-11-26: added 1 new whitepaper for DP 6.2 and DP 6.11.
Update 2011-11-01: added 2 new whitepaper for DP 6.2.
One comment   Common    

Advisory c03282611

By danielbraun, on April 22nd, 2012
With document ID c03282611 on 2012/04/19 an advisory for HP Data Protector 6.21 and Data Protector 7.0 was released, describing a problem when restoring NDMP data.

There is fix avaliable and can be requested from HP, the fix will be included in the patches to be released by end of may 2012.

The complete advisory can be read here: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03282611&jumpid=em_alerts_us-us_Apr12_xbu_all_all_1701712_112088_software_critical_005_38

Leave a comment   Advisory    

Data Protector 7.0

By danielbraun, on April 16th, 2012

HP releases the new version of Data Protector – version 7.0. starting on 2012/04/16. The download will be available as usual from the HP DP site, orders for DVD media can be placed starting on 2012/05/01. As always, customers with a valid system handle are able to get the new version without additional costs (Passport account required), current licenses will work with the new version.

Version 7.00 is a complete installation (compared to the patch bundle with 6.21) and the most important feature is client side deduplication. The deduplication in version 7.00 is independent from the type of backup, no matter if you backup a filesystem or a database. An additional feature – GRE for Exchange was added which allows you to recover single items from Exchange. Last but not least, the integration of the Autonomy tools into Data Protector is build into this version of Data Protector.

33 comments   Common   , , , ,  

Backup Exec no longer for the Enterprise

By danielbraun, on April 5th, 2012

Briefly: Symantec published an article and set some components for Backup Exec 2012 end of life; meaning (from my point of view) that Symantec is no longer able to provide Backup & Recovery solutions for the enterprise. For the medium-sized businesses I would have doubts to use BE, especially when SAP is running. Following a short summary how the support for some components look like.

The items below are a short summary only, options in Data Protector as GRE, Zero Downtime Backup, Instant Recovery, StoreOnce, etc. are not covered here. For additional details please refer to the data sheets for DP and BE.

All the details from the Symantec announcement can be read here: http://www.symantec.com/business/support/index?page=content&id=TECH178552

Agent for filesystem backups using BE 2012: Agent for Windows and Linux are available. Agents for NetWare, Solaris or any other Unix system are EOL.

Agent for filesystem backups using DP: Agents available for Windows (w/o W2K), Novell NetWare/OES, HP-UX, Sun Solaris, Linux Red Hat/SUSE/Debian, IBM AIX, SGI IRIX, SCO OpenServer, SCO Unixware, HP Tru64 UNIX, OpenVMS, MacOS. Additional operating systems are supported via: NFS/shared disk, CIFS, NDMP NAS filer.

Integration agents in BE 2012: agents available for MS Exchange, MS SQL, MS SharePoint, VMware, Hyper-V and Oracle. SAP and DB2 are set to EOL

Integration agents in DP: Agents available for Oracle, Informix, Sybase, MS SQL Server, MS SQL, MS Exchange, MS ScharePoint, SAP, SAP DB/MaxDB, Baan IV, Lotus Notes, Lotus Domino, Solid Database, DB2. Full virtual platform integration with VMware vSphere, ESXi and ESXI server using vStorage API for Data Protection (VADP) and VMware Consolidated Backup VM-level support for Citrix XenServer, HP Integrity Virtual Machine, MS Virtual Server, MS Windows 2008 Hyper-V Backup device servers.

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Drive Licenses

By danielbraun, on März 8th, 2012

A topic I always receive mails for: Which license is needed for drives when a FC library is used for the backup in a Windows / Linux environment and the drive is attached to one (1!) server only? The answer is simple: As long as the drives are not shared by more than 1 server and the feature “Multipath device” is not used for the drives in Data Protector, then you can stay with the much more cheaper Windows drive license. In this case this Point to Point connection is not counted as SAN, even if you are connect the library to a SAN switch instead using arbitrated loop.

Excerpt from the QuickSpecs

In case that multiple systems access the drive in a SAN, the drive extension for UNIX, NAS, SAN (B6953AA) is required. A Fiber Channel point-to-point connection is not considered a SAN.

All the details can be read here: http://h18004.www1.hp.com/products/quickspecs/11671_div/11671_div.HTML

Thanks to Christian vanHaut, he requested the official answer from HP.

6 comments   HowTo

Mail Slots ESL E series

By danielbraun, on Februar 10th, 2012

HowTo:

1. Open the load port door.
2. Press Ports from the Home screen on the OCP display, if not displayed press back until you see the Home Screen.
3. Use the Up and Down buttons to highlight a load port and press Select.
4. Use the Up and Down buttons to choose Open and press Select.
5. Read and confirm the warning message regarding the load port door using OK.
6. Pull the load ports toward you to access the media. In the OCP panel a message is displayed.
7. When done close the load port by pushing back into the cabinet.
8. Close the load port door. The slots will be inventoried after the load port was closed.
9. in OCP press Back to return to the main Menu.

ESL-E

Leave a comment   HowTo   ,  

Simple Media Vaulting / Off-Site Tape Vaulting

By danielbraun, on Februar 3rd, 2012
The need, to backup the data from your servers to media and thus to maintain data security does not stop when backed up to tape, there is often a request to protect the tapes from further appending or overwriting or to move the media off the tape library and to store it on a safe place (safe, backup computer center, …). Each Data Protector admin knows this specific situation, finding out which media was used in the last full backup for vaulting. The experienced admin will configure Data Protector to send a report or use many different pools to keep the daily backup, weekly backup and monthly backup apart. Problem: The media sets often should then be moved to a own vaulting pool before they are taken off the library.

Continue reading “Simple Media Vaulting / Off-Site Tape Vaulting” »

6 comments   HowTo    

Routine Alert

By danielbraun, on Februar 3rd, 2012
With the document provided in the link below on 2012/01/25 HP released a Routine Alert for HP Data Protector 6.21, which provides a script to uninstall Patchbundle 6.21 for Windows when needed.

The complete advisory can be read here: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&taskId=135&swItem=im-101667-1&jumpid=em_alerts_us-us_Jan12_xbu_all_all_1593010_105727_software_critical_005_38

Leave a comment   Advisory   , , ,  

Advisory Data-Protector.org

By danielbraun, on Januar 11th, 2012
Different customers reported about problems with multipath devices in DP 6.21. The configuration of the multipath devices is no longer possible. The problem is with the GUI only, as backups run as expected.

Following workarounds are possible:
- Open a call and request hotfix QCCR2A35525.
- Downgrade to DP 6.2 (Un-installation of the patch bundle).
- Use GUI from DP 6.20 (please keep in mind that new festures cannot be administrated).
- Use omnidownload and omniupload to modify your multipath device configuation.

3 comments   Advisory    

Data Protector 6.21

By danielbraun, on Dezember 23rd, 2011

For coming christmas days HP delivers the next Data Protector version. Version 6.2 becomes 6.21

The new version 6.21 is a patch bundle you need to install on your existing DP 6.2 installation. Most important feature is deduplication, which might be known from the HP D2D systems or the StoreOnce initiative. For this feature aother article will be posted. Other features from the new version are a more modern Disaster Recovery, SQL 2012 support (standalone database instances), enhanced VMware features, changes on Hyper-V, enhancements for P9500 and of course bug fixes.

Important: Because of the size of the patch bundle the changed documentation was separated to a patch – see below, the patch must be installed after the patch bundle. Within the documentation patch you will also get the documentation regarding deduplication – StoreOnceSoftwareDeduplication.pdf

Download the patch bundle and patch for the documentation as usual, you will need your Passport account.

- Windows – DPWINBDL_00621.exe + DPWIN_00551.EXE

- Linux – DPLNXBDL_00621.tar + DPLNX_00183.tar

- HP-UX – DPUXBDL_00621.tar + PHSS_42652

- Solaris – DPSOLBDL_00621.tar + DPSOL_00477.zip

11 comments   Common   , , ,  

Slow backup on Windows 2008 R2

By danielbraun, on Dezember 19th, 2011
When running Data Protector 6.20 together with a media agent installed on Windows 2008 sometimes you might have a bad backup performance. Sure, this was a known problem when DP 6.20 was launched and it was fixed with patch DPWIN_00516. If you still experience bad backup performance I recommend to again read the description for patch DPWIN_00516; there are a new omnirc variable – OB2IPCNOSENDRECVLOOP=1. When doing backups over the LAN, in addition you should set variable OB2SHMIPC=0 gesetzt to further increase you backup speed.
8 comments   Common    

Advisory c03117812

By danielbraun, on Dezember 19th, 2011
With document ID c02928162 on 2010/07/22 an advisory for HP Data Protector 6.1X and Data Protector 6.2 was released, describing a problem with high memory utilzationwhen using on Windows 2008 R2.

There is a solution which can be requested from Microsoft, in the article you find the corresponding links.

The complete advisory can be read here: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03117812&jumpid=em_alerts_us-us_Dec11_xbu_all_all_1535092_102288_software_critical_009_0

Leave a comment   Advisory    

Data Protector Cases and HP Support

By danielbraun, on November 30th, 2011

Software is not free from bugs and a feature in HP Data Protector might not work as expected or will not deliver the expected result. In these cases you will need support from HP to identify, analyse and eventually solve a potential bug. Below you will find the steps to open a new case in a fast and efficient manner.

Support: The easiest way to get HP support for Data Protector is the Software Support Portal – http://support.openview.hp.com/

Howto: A handbook to the SSO portal can be downloaded here: HPSoftwareCustomerSupportHandbook (November 2011). The most current version can be downloaded from HP: http://support.openview.hp.com/pdf/HP_Software_Customer_Support_Handbook.pdf

How to open a case:

1 To open a new case login to SSO portal (http://support.openview.hp.com/) using your passport account and click on “Case Manager”.

Case

2 On the next page choose “Submit a new case” and you will get the following page:

Case

3 Select all the mandatoryoptions. Please keep in mind: “Severity” is set to the lowest priority 4 per default! Depending on your own needs, select a appropriate severity!

4 Within next screen fill in all details (problem description, etc.) to the case. In addition you may upload screenshots and debugs to the case.

5 I recommend to run get_info and to attach the report to the case. The report can be generated using: "c:\Program Files\OmniBack\bin\utilns\get_info.exe" > c:\temp\case.txt (example). In this way support receives all details from your environment which might be needed to solve the case.

Severity:

Case

View Case History: Wihin Case Manager you can monitor your support case. Please go to the Case Manager in the SSO Portal, there you’ll see all open support cases. For the closed ones please click on “all cases for my SAID”.

Special thanks to Robert Sakic who prepared this article.

3 comments   Common   , ,  

NSS Volumes on Linux OES with DP 6.20

By danielbraun, on November 29th, 2011

When you need to backup NSS volumes on a Linux OES server with Data Protector 6.2 it might be the case that the NSS volumes are not listed within GUI and you might receive the following error: 12:1304 The mountpoint/file-system cannot be backed up. In this case you need to modify the file /opt/omni/lbin/.util. Search for i.e. -t ext3 or -t reiserfs, you will find it only once. Now you can insert -t nssvol. In this way the disk agent can discover the NSS volumes during the df process and the volumes are listed as separated mountpoints in the GUI. By the way this trick will also work for other filesystems on Linux; you only need to modify .util with the corresponding filesystem. And at the end as Novell consultant from old school I’d like to say: Long lives NSS!

5 comments   Common   , , ,  

Current Patches DP 6.2

By danielbraun, on November 15th, 2011
If you own a valid support contract you can download the patches from http://support.openview.hp.com/selfsolve/patches, for login you need the HP Passport account.

Older messages for the patches will be moved to the end of this article.

Update 2011/11/15: A new patch (DPWIN_00531) was released which fix the problems introduced with with patch DPWIN_00528.

  • Windows
    • Core – DPWIN_00527
    • Cell Server – DPWIN_00529
    • Cell Console – DPWIN_00530
    • Media Agent – DPWIN_00516
    • Disk Agent – DPWIN_00515
    • Virtual Environment – DPWIN_00531
  • HP-UX (Itanium/PA-Risc)
    • Core – PHSS_42081
    • Cell Server – PHSS_42514
    • Cell Console – PHSS_42085
    • Media Agent – PHSS_42089
    • Disk Agent – PHSS_42087
  • Linux
    • Core – DPLNX_00154
    • Cell Server – DPLNX_00168
    • Cell Console – DPLNX_00156
    • Media Agent – DPLNX_00158
    • Disk Agent – DPLNX_00157
  • Solaris
    • Core – DPSOL_00448
    • Cell Server – DPSOL_00462
    • Cell Console – DPSOL_00450
    • Media Agent – DPSOL_00452
    • Disk Agent – DPSOL_00451
Archive:

Update: With th release of the UNIX patches on 2011/08/16 for all platforms the current patches are available, please note for Unix the PA-Risc/Itanium Patches are not separated any longer.

Update: On 2011/08/03 the patches for Linux and Solaris were released, patches for Unix will be released very soon.

Update: On 2011/08/01 the first patches for Windows were released, patches for the other platforms will be released very soon. I recommend to read the included text files; a description of solved problem can be found in it; especially some new omnirc variables for the media agent.

End of july the first patches for Data Protector 6.2 are expected. At the moment the cell server patch is known to be released, there should also patches available for MA, DA and VEPA. With these patches the problems with poor performance, offline files, VEPA timeouts, barcode scans, Exchange Copy Jobs, … should be resolved.

Update: In September some additional patches were released, the main patch is the VE agent patch which now supports vSphere 5! The patches for windows also includes Core, CS and CC, for all other platforms only CS was released.

Update: For patch DPWIN_00528 a patch warning was issued, do not install the patch until further notice.

Update: For patch DPWIN_00528 a SSP was produced, which solves the problem with GRE and vSphere 5. To get SSPNT620_003 you need to open a case.

19 comments   Common   , , , , , ,  
 
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